Our clients are in the heart of our business. We understand that for them travel is not just a jouney from point of origin to point of destination. For some travel is like an escape in order to renew the energy, for some this is about signing a huge contract and for some - the sweetest moments of returning to their families. We know that behind every ticket is a person's story. That is why every day we improve customer service.
We work in dynamic industry where lots of urgent changes may occure due to different reasons and we are always ready to provide our clients with support they need in making changes to their travel plans.
The goal of our Customer support is always to be on the client's side and find the best solution in any situation. Our main principle is to listen and hear the customers needs. Even in the most difficult situations we protect the client’s interests before providers. We take every case of our client personal because we respect people who entrusted us with their journeys.
TTN provides Customer support service 24/7/365 in 7 languages in 30 countries.